|
|
|
|
|
|
|
|
|
|
Number of Answered Calls 22
|
|
2 Pending
20 Closed
|
|
|
|
|
New Customers:
|
22
|
(100%)
|
|
Existing Customers:
|
0
|
(0%)
|
|
|
|
|
Comeback Appointments:
|
0
|
(0%)
|
|
ASAP Appointments:
|
0
|
(0%)
|
|
|
|
|
Call Disposition
|
|
|
|
|
New Appointments:
|
0
|
(0%)
|
|
Vehicle Status Check:
|
0
|
(0%)
|
|
|
|
|
Changed Appointments:
|
22
|
(100%)
|
|
Questions/Requests:
|
0
|
(0%)
|
|
|
|
|
Canceled Appointments:
|
22
|
(100%)
|
|
Other:
|
0
|
(0%)
|
|
|
|
|
Requested Services
|
|
|
|
|
Recommended Scheduled Maintenance:
|
22
|
|
|
|
Oil and Filter Change:
|
0
|
|
Tire Rotation and Brake Inspection:
|
0
|
|
|
|
|
Alignment:
|
0
|
|
Service Coupon Specials:
|
0
|
|
|
|
|
Cooling System Service:
|
0
|
|
Automatic Transmission Service:
|
0
|
|
|
|
|
Air Conditioning Service:
|
0
|
|
Induction System Cleaning:
|
0
|
|
|
|
|
Fuel Filter Replacement:
|
0
|
|
Fuel Injector Cleaning:
|
0
|
|
|
|
|
Battery Inspection:
|
0
|
|
Exhaust and Muffler Service:
|
0
|
|
|
|
|
Recall/Campaigns:
|
0
|
|
Investigate Vehicle Problem:
|
0
|
|
|
|
|
Service Advisors
|
|
|
|
|
Jeff Adams
|
0
|
(0%)
|
|
|
|
George Burke
|
1
|
(4%)
|
|
|
|
Stan Cramer
|
0
|
(0%)
|
|
|
|
Ken Fisher
|
0
|
(0%)
|
|
|
|
Bruce Lee (Quick Lube)
|
0
|
(0%)
|
|
|
|
Todd Martin
|
0
|
(0%)
|
|
|
|
No Advisor
|
21
|
(95%)
|
|
|
|
|
